Logo Client Resources Logo Client Resources
  • Submit a Website Request
Logo Client Resources Logo Client Resources
  • Submit a Website Request
  • πŸš€ Communicating with Bluehour
    • Submitting Requests
    • Bluehour Emails
    • BugHerd | Submitting Visual Tickets
    • BugHerd | Monitoring Tickets & Responding to Comments
    • Commentful | How to Provide Design & Content Feedback
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  1. Overview
  2. πŸš€ Communicating with Bluehour

πŸš€ Communicating with Bluehour

  • Submitting Requests

    When submitting requests, you have several options available. Option 1 | Create a Visual Ticket (Preferred) Best For: Website changes, reporting bugs, or annotating or recording with visual feedback Create a visual ticket using BugHerd. BugHerd | Subm ...

  • Bluehour Emails

    If provided to you, use your client-specific email address. When in doubt, email client@bluehourdigital.com.

  • BugHerd | Submitting Visual Tickets

    This guide is only applicable to clients who have been invited to provide visual feedback with our ticketing tool called Bugherd. πŸ’‘Important You must be logged in to Bugherd with the email address you signed up with to provide feedback. The feedback ...

  • BugHerd | Monitoring Tickets & Responding to Comments

    When our team is ready for you to review your task, or has any follow up questions we will reply on the task to you which will send you an email similar to below. To reply, simply respond to that email, or click on 'View on BugHerd project board' to be ta ...

  • Commentful | How to Provide Design & Content Feedback

    This guide only applies to clients invited to provide visual feedback with our ticketing tool called Commentful. Overview When Bluehour needs to collect design or content feedback from you we will send you a review link using our software called, Commen ...

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